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Terms and conditions

Who we are

ITSWA manages this website.  By using this website and others operated by ITSWA and our subsidiaries you are agreeing to these terms. Please read them carefully.

References to "Our", "us" and "we" mean ITSWA, (Your org. postal address.)

References to 'you' or 'your' means you as a user of ITSWA websites.

About these terms

The terms of use explain our responsibilities to you and your responsibilities to us when using our websites.

Please check these terms and conditions regularly. We can update them at any time without notice. By continuing to use our websites after any changes to the terms, you are agreeing to the changes. You accept that you have no legal claim if we change our websites or these terms.

If any of these terms of use are held to be invalid, unenforceable, or illegal for any reason, the remaining terms of use will continue in full force.

We can alter, suspend or stop any service on our websites, or its content, without telling you.

Some of our websites or pages may have different or additional terms of use that also apply - read these before you use the service.

Using our websites

You agree to use our websites only for lawful purposes, and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of our websites by anyone else.

This includes conduct that is unlawful or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content, or disruption to our websites.

You must not post or transmit via our websites any unlawful, defamatory, obscene, offensive, or scandalous material, or any material that constitutes or encourages conduct that would contravene any law.

You must not try to gain unauthorized access to our websites, the servers on which they are stored, or any server, computer, or database connected to it.

You must not attack our websites in any way. This includes denial-of-service attacks.

We'll report any attacks or attempts to gain unauthorized access to our websites to the relevant law enforcement authorities and share information about you with them.



The website is provided to users free of charge (though you will need to pay any service or phone charges for accessing the internet). Because the website is free, we do not guarantee:

  • It will be available

  • It will be working properly or

  • We will continue to provide the websites or services

We can:

  • Close down or change the website at any time.

While we make every effort to keep our websites up to date, you should not rely on the accuracy of any part of the content. We don't publish advice on our websites. You should get professional or specialist advice before doing anything based on the content.

We make every effort to make sure that the website does not contain any errors, defects, or malicious code but we make no guarantee to there

We will not be liable for any damage, loss, costs, or expenses that arise directly or indirectly from you using this website. This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that it might happen. This includes (but isn't limited to) the loss of your:

  • Income or revenue

  • Salary, benefits, or other payments

  • Business

  • Profits or contracts

  • Opportunity

  • Anticipated savings

  • Data

  • Goodwill or reputation

  • Tangible property

  • Intangible property, including loss, corruption, or damage to data or any computer system

  • Wasted management or office time

We may still be liable for:

  • Death or personal injury arising from our negligence

  • Fraudulent misrepresentation

  • Any other liability which cannot be excluded or limited under applicable law



We use best practices to protect the information you provide on our websites. We also make every effort to ensure our websites are free of viruses and other harmful computer code.

You must make sure you use our websites and don't expose yourself to any security risks and we recommend that you use an appropriate and up-to-date firewall and antivirus software to protect your computer systems.

Your Policy

We take seriously our responsibility to respect and protect the privacy of our users. Our privacy policy tells you how we collect and use personal information.

Our websites allow you to add the personal information of other people to our website. It is your responsibility to get permission from those people to add their personal information and to make them aware of these terms of use and our privacy policy.

Creating user accounts

The website offers you the chance to create a user account, which will allow you to log in to this and other websites or pages made available ITSWA. Any user account we set up for you is governed by these terms.

When you register for our services, you agree to:

  • Give accurate information, up to date, and complete, and keep your information accurate and up to date.

  • All data provided will be governed by the terms set out in our privacy statement

We can end your user account and delete all information stored on it if you do not access your account for 90 days or longer.

We can suspend or end your right to use any of our websites or services immediately if in our sole opinion you are not meeting these terms, or if a regulatory authority asks us to. If we end your right to access our websites or services, we may immediately close down your account and delete all information associated with it.

Links to other websites

The website provides links to the websites of third parties. We do not recommend the content, products, advertising, or other materials available from these third-party websites and you should use them at your own risk.

We are not responsible for any damages, loss, cost, or expense arising from your use of these third-party websites.

We cannot guarantee that the links to third-party websites and services will work all the time.

Our privacy policy does not apply to third-party websites and services. You should be aware of the privacy policies of these websites so that you understand how these third parties will use your data.


Computer and telecommunications systems may contain faults, including viruses, and may from time to time need downtime (the time when the website is not available) for repair, maintenance, and upgrades. Accordingly, we do not guarantee that the website will always be available, but we will make reasonable efforts to reduce the time when it is not available. You cannot claim we have broken these terms because of downtime.

Who owns the copyright to the content on our websites?

ITSWA, or third parties who have granted us licenses to use their content and assets, own all the content provided on our websites. 

Our websites are freely available for anyone to use. However, you must contact us for permission if you want to either:

  • Charge users to use any of our websites or content

  • Say your website is associated with or endorsed by us

Governing law

You agree that these terms and your use of this website shall be governed by the laws of Australia. The courts in some countries will not apply Australian law to some types of disputes. If you reside in one of those countries your country's laws will apply to such disputes related to these terms. Otherwise, you agree that the laws of Australia will apply to any disputes arising out of or relating to these terms.

Please contact us if you have any questions, problems, or feedback regarding these terms of use.

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