When you visit our website we collect certain information or data about you. We collect:
Your IP address, which may reveal your location
Details of which version of web browser you used
Information on how you use the site, using cookies and page tagging techniques
Personal information when you register with us (see below)
Your data can only be viewed by authorized people in ITSWA, our subsidiaries and partner organisations to:
Allow you access to our services
Communicate with you about
Improve our websites by monitoring how you use it
Gather feedback to improve our services
meet the requirements of any funding contracts we may have
What personal information do we collect on this website?
You can use our websites without telling us who you are or providing any personal information. However, you may have to provide personal data if you:
Register with us or
Call our helpline
Contact us through our website
Subscribe to an email newsletter
If you want to register and use the full set of features across all our sites, you will need to give:
Your first name,
Your last name
Either your email address, phone number or postal address
Additional information we may collect
Once you are registered for this site you will be able to login to this website of ITSWA. Under the following circumstances we may also need to collect the following additional information:
If you sign up an organisation to our network:
Your job title
The name, address and phone number of your organisation
If you sign up to Educare you can optionally supply:
Your age group
Your school details if requested.
If you take part in certain funding programmes operated by us you may need to further supply:
Your date of birth
Your ethnic group
Your education level
Your health details
Your household status
Where we store your data
We store your data on secure servers.
Sometimes we may use other suppliers based outside of Australia. We have strict controls over how and why your data can be accessed and ensure that contracts are in place for each supplier to ensure that the jurisdiction offers the same level of protection for your information.
Your data, where required, may be accessed outside of Western Australia by our subsidiary partners but will remain stored in Australia.
By submitting your personal data, you agree to this.
Who we share your data with
We do not share information about you with other organisations or government agencies without your permission unless it:
Is necessary to provide you with a service that you have requested
Is required or authorised by law
Will prevent or lessen a serious and imminent threat to somebody's health
Is a requirement of funding we receive to provide our services
If you sign up to an organisation to our network, your personal information will also be shared with authorised people in that organisation.
We will never sell your information to third parties for direct marketing purposes.
We or third parties acting on our behalf will only contact you using the personal information you have provided if you have provided consent to do this.
If you or your organisation wish to join our network(s), we require your consent to contact you or a nominated contact person in relation to the membership. If you choose to withhold consent at any point we retain the right to consequently refuse or cancel membership.
If you are using our websites as part of one of our funded programmes, we may require your consent to contact you. This will be made clear in your funding agreement with us.
You may opt out of further contact from us at any time, though this may restrict your ability to take part in any funded programmes we are running.
How we protect your Personal Information
To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. However Sending information over the internet cannot be guaranteed to be completely secure.
Any data you send to us is at your own risk.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
External links and services
Our website may contain links to other websites and use external services to provide functionality for the website. Whilst we make every effort to make sure that external services have acceptable privacy policies, we are not responsible for the privacy practices of other sites and services. We advise you to be aware and read their privacy policies.
Our websites also use interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. These interfaces may allow the social media site to connect your visits to our websites with other Personal Information.
How we deal with requests and complaints
You may find out what Personal Information we hold about you and request that information be in a format that is portable to a third party service.
You may ask us to correct or not use any of the Information we hold about you. You may also make a complaint about our handling of your Personal Information.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below.
All these services are free of charge.
Our legal obligations
It is our obligation to comply and make sure that our data handling processes are compliant with the act. We also ensure that we are compliant with the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles.
If you choose to access this website from other locations then you do so at your own risk and are responsible for compliance with local laws of the country in which you reside.